Small Business Support : From the Coach's Line

timberlinepaintball@gmail.com
1-501-557-5887
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3200 South Reynolds Rd. 
Bauxite, AR 72011
501-557-5887
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Timberline Adventure Park
Paintball and so much more...
"My daughter said the most awesome birthday party ever, thanks"

+Wait Time, +Environment, +Customer Service, +Selection, +Quality

"We were allowed to play beyond hours of operation. This is the second time, and we will be back. This is great fun for my son's and I. Thank you for accommodating our needs.."

+Wait Time, +Environment, +Customer Service, +Other, +Quality
"Our boys had a BLAST! My son said this was the BEST Birthday he ever had!!!"

+Quality, +Wait Time, +Selection, +Customer +Service, +Environment

Small Business Support

by Michael "Snake Eyes" Foltz on 12/04/15

We’ve all done it at one point or another; sat around talking with our friends about a hobby or sport, and someone says “Would it be nice to have some place local…”.  This could be a bicycle shop, comic book store, Motocross, or any other hobby from a long list.  That’s how Timberline came to be; a group of friends sitting around having that same conversation.  No one likes to have to travel hours away to get news or information about their favorite past time activity, or to see the latest equipment, or purchase parts, upgrades or new products.  The worse is needing technical help getting your equipment back up and running!

 

Hundreds of small businesses across the country open up every year because of situations just like this!  But all too often these businesses struggle because their customer base either doesn’t know that they offer these services, or their customers look elsewhere to fill their needs.

 

This is both the fault of the business for not getting the message out, and the fault of the consumer for not supporting the business.

 

Not many may be aware that in the spring of 2015 the Little Rock and metro area had five (yes, FIVE) paintball fields to choose from.  These included Paintball Arkansas (Conway), T-Square (Jacksonville), Battle Field 89 (Cabot), Hometown Paintball (Pine Bluff), and Timberline Adventure Park (Bryant).  Jump ahead just six months and three of these fields have shut their doors including 20-year veteran T-Square!

 

While the individual stories of each of these fields is not my story to tell, I can shed some light on one of the most common struggles; customer loyalty.  I’m not referring to picking one field and only frequenting that one.  I think having multiple fields to choose from is a great thing, even I get bored of playing my own fields and need to shake things up.  I’m talking about supporting the retail sales of your local field.  As the weekends come and go, I can’t tell you how many times a frequent player has come through the door with a brand new paintball gun or airsoft rifle that he’s “just” picked up at large retail chain or online.  While I’m thrilled to see the sport grow with the addition of another player, the business side of me sees another missed sale.  Small, specialized businesses like ours depend on every dime that comes through the door, we work hard to bring you, the customer, the best price on products and services that we possible can while still keeping our door open.  So the next time you’re online and tempted to pick up that new gun or mask, consider the place you go to play, where you’re going to take it to get it serviced or upgraded and spend your money with a face you know.  The alternative is; eventually these specialty shops are going to close down and one day you’ll have that conversation all over again; “I wish there was a place locally…”

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From the Coach's Line
A Blog from a Player and Business Owner...
Online Consignment Store!

Check out our new online consignment store, it's a great place to pick up some used equipment at some really great prices!  Looking to sell your gear but leary of meeting strangers in parking lots or having them come to your home?  Sell your gear at Timberline!  We've got an awesome program that tracks your items online, you can login and see if it's sold 24/7!  

All of our consignment items are listed in realtime right here on our website so you can see everything we have to offer!

Timberline can even help you get your gear sold quicker by cleaning and repairing your items! Come in and talk to one of our staff members to get all the details!
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Timberline will be closing down April 17th for the summer season. We are relocating to a new facility and will be using the summer months to move our operation, set up new fields, and be ready for the fall. We’ve chosen this time as it’s historically our least busiest time of the year. You’ll notice that we’ve blacked out bookings and party reservations during this time, please keep checking back, as we draw closer to our re-opening and dates will start to become available for bookings. While our new location will not have an indoor facility/warehouse in the beginning, however; it will be more conducive to speedball fields as well as woodland to continue our great mil-sim and woodball offerings! No more rock and gravel speedball fields! Of course, you’ll still get our outstanding customer service, and friendly staff! If you have any questions, drop us an email, or stop by our current location and we’ll be happy to help!
Be sure to come out on the 15th of April for our last big game, and we’ll be out at Lewis Stadium for Relay For Life and Carter’s Off Road Park for their Mud Days in May!